AI Could Soon Replace Lower-Cadre Employees in Financial Institutions

According to a recent report, financial service companies such as Morgan Stanley and Goldman Sachs have been testing AI tools that could leave some individuals unemployed. Investment companies and banks globally are currently considering the replacement of entry-level positions with AI, with more than one-half of these positions set for scrapping. This may transform how companies hire new employees entirely as well as how they deliver the technology used by their employees.

Goldman Sachs estimates that about 300 million workers may be affected by the adoption of artificial intelligence in the workplace.

One of the primary reasons why artificial intelligence may impact entry-level financial positions is its potential to automate information processing, which makes up a huge part of many people’s job descriptions. Additionally, most employees in these positions experience burnout because of the repetitive work and long hours, which make it less attractive to graduates.

Currently, financial service organizations use different automation technologies, from basic job schedulers to workload automation tools. An SMA Technologies report found that modern technologies such as intelligent process automation using artificial intelligence or intelligent document processing are already being used by 33% and 27% of firms, respectively.

Generative artificial intelligence is also transforming the workplace, with most organizations using it to supplement employee tasks. Experts expect this to change as AI adoption grows, with the first positions to be affected being chief information officers in the financial industry.

A report by the Burning Glass Institute and the Society for Human Resource Management expects that financial services, along with market research and law, are the main industries that shall be impacted by the implementation of generative artificial intelligence. The report highlighted that the most notable companies affected included Northwestern Mutual, Bank of America and Morgan Stanley.

For chief information officers, it may mean fewer employees to oversee and organize. Adopting AI may also mean new and different challenges for companies. In the short-term, generative artificial intelligence in financial services will facilitate the improvement of efforts to mitigate risk, further automation of financial analyses and financial operation optimization.

This is according to a Deloitte report, which noted that generative AI’s ability to process huge amounts of data and produce new content holds great promise for disruptions that couldn’t be predicted.

When asked about their companies’ plans to implement artificial intelligence or how it may change their hiring plans, representatives from Morgan Stanley, JP Morgan Chase and Goldman Sachs declined to respond.

Job losses aren’t only going to be seen in the financial services sector. It is likely that major tech companies such as Meta Platforms Inc. (NASDAQ: META) are already employing fewer workers than they would have required if the tech at their disposal wasn’t in the picture.

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