Many medical professionals, schools and businesses are quietly integrating generative artificial intelligence (AI) tools into their operations outside the watchful eye of the public. Much like the mobile phone and the internet before it, generative AI is slowly and steadily integrating itself into our daily lives.
The unregulated technology is now being used to screen resumes from job candidates, teach children at home and even provide medical advice. Despite being in its infancy, the AI industry has the potential to revolutionize not just industry but the daily lives of regular individuals.
Hiring processes already rely on AI tools heavily to parse through applications and find suitable candidates. While early AI tools mostly screened for preferable keywords, HireVue chief data scientist Lindsey Zuloaga says modern language-processing tools can now analyze how candidates respond to video interviews and written questions. According to Zuloaga, these tools may eventually make human participation in interviews obsolete, especially in industries with high turnover such as fast food.
Tutoring children has also emerged as another application for AI technology. In New Jersey, Newark Public Schools have begun using the AI chatbot Khanmigo from Khan Academy to accelerate student achievement.
Schools in other districts, including Arizona’s Maricopa Unified School District, are using AI platforms such as Canva to boost student creativity. Maricopa district technical director Christine Dickinson says the idea is for students to use these AI tools to create their own outcomes.
Navigating the real estate market is also becoming increasingly dependent on artificial intelligence tools. Zillow’s Zestimate AI tool can help buyers and sellers calculate accurate home values, giving them the information they need to make informed decisions. According to the Zillow director of applied science Ondrej Linda, the platform also uses AI to understand user preferences and help them find the most suitable home.
However, civil rights groups warn that using AI tools in critical sectors such as real estate has the potential to extend the institutional racial bias that prevented banks from providing loans to Black neighborhoods. National Fair Housing Alliance president and CEO Lisa Rice says the lack of transparency behind AI systems can also make it harder for people to ask why they were shut out of housing opportunities.
According to POLITICO, the Biden administration is looking to deploy several agencies to assess the potential risks of AI, develop applications for the technology and protect American workers.
Doctor-patient interactions have also been impacted by the proliferation of AI technology. Physicians are now using AI systems to decipher X-ray images, find probable causes for ailments, and understand their notes, conversations with patients and test results. Radiologists are also using AI tools to measure and improve their performance.
Tech companies such as Apple Inc. (NASDAQ: AAPL) have also deployed a number of AI tools in their products, and a number of those tools have been well received by the public.
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