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Sam Altman Says AI is Unlikely to Trigger ‘Jobs Apocalypse’

OpenAI chief executive officer Sam Altman remarked recently that fears of AI triggering mass unemployment may have been overstated, noting that the technology hasn’t displaced office-based workers as quickly as he once expected. 

Addressing attendees virtually during a conference organized by the Commonwealth Bank of Australia in Sydney, Sam Altman talked about earlier concerns regarding the way AI could reshape labor markets around the world. When OpenAI introduced ChatGPT four years ago, Altman believed the rapid pace of technological progress might sharply reduce opportunities for junior white-collar employees. 

Looking back, Altman said OpenAI’s forecasts regarding the technical growth of AI had largely proven accurate. However, he acknowledged that expectations surrounding the broader economic and social consequences missed the mark. 

During a conversation with CBA CEO Matt Comyn, Altman acknowledged he had anticipated sharper reductions in entry-level office jobs by now. Instead, he said the expected disruption has unfolded more gradually than predicted. 

He explained that, in hindsight, his earlier assumptions about employment trends may have underestimated how workplaces adapt to technological change. While concerns over automation remain relevant, Altman suggested his original outlook was overly pessimistic. 

He added that warnings about possible risks were raised because the technology appeared capable of causing significant labor shifts, even if those outcomes have not fully emerged. 

Although Altman didn’t provide updated employment statistics during the discussion, major corporations across industries have increasingly introduced AI tools into their operations. Companies, including CBA, Amazon, HSBC, and Standard Chartered have previously disclosed plans to automate or replace selected roles using AI. 

Meanwhile, Altman’s OpenAI is said to be preparing for a confidential filing tied to a potential U.S. stock market debut, according to recent reporting. Media reports have suggested the AI firm could seek a market valuation of $1 trillion while seeking to raise approximately $60 billion from investors. 

Altman also noted that human interaction continues to play a crucial role in many professions. He shared an example of experimenting with AI-generated replies to workplace messages and emails, identifying them as responses created on his behalf. Despite finding the technology effective, he ultimately resumed handling some communication personally. 

That shift in perspective has led him to rethink earlier expectations about employment disruption. While AI is expected to continue transforming industries, Altman said he no longer believes the world is headed toward the severe labor crisis some technology executives have predicted. 

As the tech field undergoes even more disruption in the wake of quantum computing being advanced by enterprises like D-Wave Quantum Inc. (NYSE: QBTS), the labor market will be watching how these developments impact the employment landscape. 

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