Salesforce Announces AI Tools to Help Doctors
Last week, Salesforce Inc. (NYSE: CRM) announced new AI solutions that could reduce workloads for healthcare workers. Salesforce is a cloud-based software company headquartered in San Francisco. The company offers customer relationship management software and applications focused on customer service, sales, analytics, marketing automation and e-commerce. The first solution, called Einstein Copilot: Health Actions, has been designed to allow physicians to send referrals, book appointments and summarize patient info, including details such as patients’ prescriptions, diagnoses, clinical service requests and tests. By generating a summary using AI, clinicians would save time when looking for this data. The other solution, Assessment…