Integration of AI is Revolutionizing Finance Models
Artificial intelligence is reshaping how financial services operate, with chatbots moving beyond basic customer support and into payments and online shopping. Payment companies and AI developers are now working together to allow transactions to take place directly inside chat-based platforms. One of the most notable steps in this direction comes from PayPal, which has entered into a partnership with OpenAI. The collaboration links PayPal’s payments infrastructure with ChatGPT through a shared technical framework. This will allow users to complete purchases within a ChatGPT conversation using their PayPal accounts, without switching apps or visiting separate checkout pages. Alex Chriss, PayPal’s president and chief executive, noted that many users already rely on ChatGPT to help with everyday decisions, including…