Study Shows AI Chatbots Spreading Inaccurate Information about Elections

New research has found that artificial intelligence (AI) tools are producing inaccurate data on elections, including incomplete and/or harmful answers. This research comes as more individuals in America turn to chatbots such as ChatGPT-4 and Gemini for information on presidential primaries.

The research was carried out by Proof News, a nonprofit media outlet, and AI Democracy Projects.

Concerns have been raised on the arrival of AI-powered tools that could offer voters misleading and false information, and even discourage others from going to the polls.

The latest generation of AI tech includes tools that allow users to generate audio, textual and video content. Despite this advancement, the new research has found that these artificial intelligence models tend to suggest polling places that don’t exist to voters and come up with incorrect responses based on old information.

For example, when prompted about voting in California, Llama 2 responded by stating that voters in this state could vote by text message. This method of voting isn’t legal in any state in the United States. Llama 2 was launched by Meta in 2023 for commercial as well as research purposes.

Additionally, none of the AI models tested during the study could give correct information on Texas’s state laws when asked about how to dress during polls.

The artificial intelligence text models in question include Gemini, Mixtral, Llama 2, ChatGPT-4, Claude and Gemini. Each failed to reveal that wearing clothes with campaign logos was prohibited at polls in this particular state.

Despite their shortcomings, some policy experts believe that artificial intelligence could improve elections by marking out anomalies in voting and powering tabulators to scan ballots faster than poll workers. This sentiment isn’t shared by all, however, because AI tools are also being used to manipulate voters.

For example, voters in New Hampshire received robocalls generated by AI a couple of days prior to the presidential primary, with a fake President Joseph Biden voice encouraging individuals not to vote in the election.

Findings from a recent poll carried out by the University of Chicago Harris School of Public Policy and the Associated Press-NORC Center for Public Affairs Research show that most adults in America fear that artificial intelligence tools will increase the spread of misleading and false information during the 2024 elections. Even with solid concerns, Congress has yet to approve any laws that would regulate AI in politics.

Advocates, policymakers and citizens are advised to remain vigilant even as they keep up with technological advancements made in AI.

Major enterprises such as Salesforce Inc. (NYSE: CRM) that have numerous use cases for AI applications would also be well advised to implement safeguards that avert any threats that generative AI may present to their business interests.

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